The ArcSource Way takes a proactive approach to assessing the changing conditions of the modern office environment in order to reach our core goals of efficiency, stability and scalability. We structure our assessment services so that we can inquire, observe and reflect on the way you work and the tools you use. At the end of an assessment, we create a set of recommendations, an action plan, and the staff to deliver improvements.
Network Assessment
Each new client relationship begins with an ArcSource
Network Assessment. The minimal fee associated with this service
reaps benefits for years to come as we improve performance and
efficiency of your essential systems. Using automated tools, our
technicians collect hardware and software profiles from each workstation
in your office. We'll determine your
network structure and document it thoroughly. Our staff identify
bottlenecks, security risks and problems. We'll meet with managers
and key staff at your office to listen to what you have to say.
After hearing about your key concerns and frustrations, we investigate
your server, your backup and user management system. We present
our results and recommendations in a meeting with you so that we
can listen to your priorities for improvements, upgrades and future
projects.
Annual Assessment
Each year in January, the ArcSource Lead Consultant responsible for your account will give you a set of recommendations ranging from workstation software to server upgrades as well as printing and plotting technologies you need to know about.
Backup Assessment
ArcSource offers a comprehensive backup system assessment to evaluate your current backup processes and recommend automated systems that work. Since your set of data constantly changes in both quantity and type, we design backup solutions that cover all the bases, meet your current needs and anticipate future changes.
We know the key questions to ask about every aspect of backup, archiving and budget to determine where you are and help you move to where you want to go.
Security Assessment
The ArcSource Security Assessment addresses all the layers of your network security including workstations, servers, remote workers, mobile devices, email services, and Internet connectivity. We look for holes and weak links in some of the most unexpected places. And we provide recommendations for improvements and simplifications appropriate to your firm’s size, type and budget.
